{"id":2833,"date":"2026-03-08T18:55:19","date_gmt":"2026-03-08T18:55:19","guid":{"rendered":"https:\/\/magmauxdesign.com\/?page_id=2833"},"modified":"2026-04-14T19:36:49","modified_gmt":"2026-04-14T19:36:49","slug":"va_syd","status":"publish","type":"page","link":"https:\/\/magmauxdesign.com\/en\/va_syd\/","title":{"rendered":"VA SYD"},"content":{"rendered":"\n
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VA SYD.<\/strong><\/span><\/h1>\n\n\n\n

My Pages in App<\/strong><\/strong><\/h2>\n\n\n\n
\"Mockup<\/figure>\n\n\n\n
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THE CASE AT A GLANCE<\/strong><\/h4>\n\n\n\n

VA SYD, is one of Sweden\u2019s largest regional water and waste utilities, serving southwestern Sk\u00e5ne. <\/b>The concept reimagined VA SYDs app as a personal service hub<\/span>, creating a seamless mobile experience that makes everyday water and waste services simple to manage – all built into their mobile app<\/strong>.<\/strong><\/p>\n\n\n\n

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Working as part of a UX design team, we ensured VA SYD’s critical community service met all legal accessibility requirements.<\/p>\n\n\n\n

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This project was completed as the capstone assignment of my UX design program in collaboration with VA SYD.<\/p>\n\n\n\n

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UX\/UI Design \u00b7 Accessibility-focused UX Research<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n

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CLIENT<\/strong><\/strong><\/summary>\n

VA SYD, one of Sweden’s largest regional water and waste utilities, serving southwestern Sk\u00e5ne. <\/p>\n<\/details>\n\n\n\n

PROJECT<\/strong><\/strong><\/summary>\n

VA SYD App \u2013 E-services integration<\/p>\n<\/details>\n\n\n\n

CONTEXT<\/strong><\/strong> <\/summary>\n

UX Program Exam Project<\/p>\n<\/details>\n\n\n\n

SECTOR<\/strong><\/strong><\/summary>\n

Public utilities \/ Municipal services<\/p>\n<\/details>\n\n\n\n

CHALLENGE<\/strong><\/strong><\/summary>\n

The existing app only delivered notifications while all self-service tasks redirected users to a web portal, breaking the mobile experience.<\/p>\n<\/details>\n\n\n\n

MY<\/strong> ROLE<\/strong><\/strong><\/summary>\n

UX\/UI Designer & Accessibility Lead<\/p>\n<\/details>\n\n\n\n

FOCUS<\/strong><\/strong><\/summary>\n

Mobile self-service \u00b7 information architecture \u00b7 accessibility \u00b7 usability testing<\/p>\n<\/details>\n\n\n\n

TIMELINE<\/strong><\/strong><\/summary>\n

5 weeks<\/p>\n<\/details>\n\n\n\n

TOOLS<\/strong><\/strong><\/summary>\n

Figma \u00b7 Figjam \u00b7 Miro \u00b7 Adobe Creative Suite \u00b7 WCAG evaluation tools<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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MY ROLE<\/h5>\n\n\n\n
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UX Designer<\/h5>\n\n\n\n